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SHIPPING

Shipment for local orders from the Philippines are FREE.

  • 1. Metro Manila: 1-2 business days
  • 2. Provincial: 2-5 business days


Shipment for international orders are FREE for most items. Any shipment cost will automatically be applied upon checkout.

International shipment timeframe:

  • 1. Asia: 7-15 business days
  • 2. Australia/NZ: 15-20 business days
  • 3. USA & Canada: 15-30 business days
  • 4. UK: 7-14 business days
  • 5. Europe: 15-30 business days


A minimum amount of 15 USD will be charged for the following items (International shipments only):

  1. 1. Caps
  2. 2. Harnesses
  3. 3. Vertebrae, Jaws, Lilith and other big pieces


SHIPPING TERMS

  1. 1. For in-stock items, shipping will be the next business day from payment.
  2. 2. For pre-order items, shipping will be 3-7 busines days from payment because all our bones are handcrafted.
  3. 3. A tracking number will be provided once an order has been shipped.
  4. 4. We regularly ship through our courier, XEND, using Singapore Post.
  5. 5. If you want to avail express delivery, please email us at os.accessory@gmail.com after placing an order to check the rates. UPS takes 1-3 business days and EMS takes 3-5 business days.
  6. 6. International shipments go through Customs, which might cause the delay of delivery and possible additional import duties. OS will not be liable for any damages and loss during shipping.
  7. 7. For more inquiries, please feel free to email us at os.accessory@gmail.com.


You can easily track your packages using the tracker widget below. If you did not get accurate information, please do not hesitate to email us at os.accessory@gmail.com. Our Customer Support is available to assist you from Monday to Saturday (Philippine time only UTC/GMT +8)