Shipment for local orders from the Philippines are FREE.
- 1. Metro Manila: 1-2 business days
- 2. Provincial: 2-5 business days
Shipment for international orders are FREE for most items. Any shipment cost will automatically be applied upon checkout.
International shipment timeframe:
- 1. Asia: 7-15 business days
- 2. Australia/NZ: 15-20 business days
- 3. USA & Canada: 15-30 business days
- 4. UK: 7-14 business days
- 5. Europe: 15-30 business days
A minimum amount of 15 USD will be charged for the following items (International shipments only):
- 1. For in-stock items, shipping will be the next business day from payment.
- 2. For pre-order items, shipping will be 3-7 busines days from payment because all our bones are handcrafted.
- 3. A tracking number will be provided once an order has been shipped.
- 4. We regularly ship through our courier, XEND, using Singapore Post.
- 5. If you want to avail express delivery, please email us at email@example.com after placing an order to check the rates. UPS takes 1-3 business days and EMS takes 3-5 business days.
- 6. International shipments go through Customs, which might cause the delay of delivery and possible additional import duties. OS will not be liable for any damages and loss during shipping.
- 7. For more inquiries, please feel free to email us at firstname.lastname@example.org.
You can easily track your packages using the tracker widget below. If you did not get accurate information, please do not hesitate to email us at email@example.com. Our Customer Support is available to assist you from Monday to Saturday (Philippine time only UTC/GMT +8)